Returns & Exchanges

At PrettyLitter, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't a perfect fit, you can return or exchange unworn items with tags attached within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Download and print the prepaid shipping label provided at the end of the return process to ensure your package is tracked.

3

Pack Your Items

Place the items in their original packaging, ensuring all original tags are still attached, and securely seal the box or mailer.

4

Drop Off and Refund

Drop off your package at any authorized carrier location; once received at our warehouse, we will process your refund or exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing